ITIL^® and ITSM Made Easy

 

TOOLKIT CONTENTS   The Beginners Guide A comprehensive and detailed introduction for both beginners and seasoned practitioners.   The Factsheets A unique reference kit comprising a series of twelve (two page) fact sheets, covering each of the main disciplines   The Management Presentation A full presentation on ITIL and information technology service management,  explaining how, what and why   The Rationale Documents and Presentation Template Items to assist with the interpretation of the best practice  compliance assessment and therefore identification of which issues require focus and improvement.   The ITSM Reference Sheets These concise yet informative reference sheets provide an appreciation of a range of methods and frameworks in the wider IT and ITSM context.    An ITIL Readiness Assessment This Excel spreadsheet is an ideal readiness aid for those looking to convert to version 3, or implement for the first time.   The Version 3 Bridging Kit These two items present the current version of ITIL from the perspective of a version 2 viewpoint.   THE NEXT STEP The ITIL ® Toolkit A complete toolkit comprising an ITIL beginners guide, management presentation, fact sheets, and audit/review questionnaires. Special Offer: Purchase and Download For Only $199

This is a detailed questionnaire set, designed to  help you determine what areas are working well and which areas are in need of some attention with respect to best practice.    It basically assesses how your organization measures up against ITIL ® , and covers/reviews the first three levels (Level 1, Level 1.5 and Level 2) of process maturity.   The assessment is provided in Excel format, so that you can edit freely, print sub-sets, and manipulate to better assist your own situation.     To illustrate the quality of the assessment, we have produced the following sample pages:   Sample Assessment Sheets   Sample Report Sheets         PURCHASE The ITIL®  Toolkit can now be purchased online and downloaded straight to your PC.    To obtain the product for a special price of just $199, please visit our secure purchase page.           Return To Previous Page

 

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